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Check-in
27Jul2025Select date
Check-out
28Jul2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Westgate Street, Cardiff, United Kingdom, CF10 1DA

Historic Luxury Accommodations

The Parkgate Hotel, housed in a restored 19th-century post office and county court, offers 170 rooms with air conditioning, free WiFi, and safes. Options range from Superior Queen rooms to Deluxe Suites with sofa beds and separate children's rooms. Some suites feature balconies with views of the Principality Stadium and Cardiff Castle. Bathrooms include rainfall showers, heated floors, and Elemis toiletries.

Onsite Dining & Bars

The Sorting Room, a Michelin Guide-listed restaurant, serves British-inspired brasserie dishes. The Lounge offers afternoon tea, coffee, and evening tapas. The Cwrt Terrace provides cocktails and light bites. Live music plays at The Sorting Room Bar on Saturdays from 8:30 PM to 10:30 PM.

Spa & Wellness Retreat

The rooftop spa includes four treatment rooms offering Elemis therapies. Guests can book Thermal Suite access with infrared saunas and saltwater pools. Treatments are available for guests aged 16 and older. Discounted spa packages are offered when booked with accommodations.

Central Cardiff Location

The hotel is on Westgate Street, a 7-minute walk from Cardiff Central Station. The Principality Stadium is across the road. Nearby landmarks include Cardiff Castle (300m), St. David's Hall (500m), and the Motorpoint Arena (1km). The NCP car park at Cardiff Westgate Street is adjacent.

Event & Guest Services

The hotel has meeting spaces like the Postmaster Suite for events up to 344 guests. Accessible rooms feature electronic door entry and wheelchair-friendly wet rooms. Room service operates 24 hours. Family packages include free stays for children during promotions. Private dining is available in the Telegraph Room.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
King Room
Max:
2 persons
305 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Deluxe Junior Suite
Max:
2 persons
390 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Heating
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Junior Suite
Max:
2 persons
370 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Cardiff1000 ft
Airports
Cardiff (CWL) 13.4 mi
Bristol (BRS) 47.7 mi
Train
Cardiff Central Railway Station1000 ft
Bus
Bus stop1000 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Westgate Street, Cardiff, United Kingdom, CF10 1DA
Map view
Westgate Street, Cardiff, United Kingdom, CF10 1DA
Nearby
Cardiff Castle Grounds
Cardiff Castle
500 ft
Westgate Street
Principality Stadium
500 ft
Mall
St David's Dewi Sant
500 ft
Market
Cardiff Market
500 ft
Church
The City Parish of St John the Baptist
500 ft
Shopping Area
Capitol Shopping Centre
500 ft
Art object
Animal Wall
500 ft
Museum
Museum of Cardiff
500 ft
Shopping Area
Castle Quarter Arcade
500 ft
Mall
High Street Arcade
500 ft
Mall
Duke Street Arcade
500 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
500 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
500 ft
Avengers S.T.A.T.I.O.N. Cardiff
500 ft
Womanby Street
Castle Emporium
500 ft
CardiffWales
River Taff
500 ft
Snowdonia National ParkWales
Afon Tryweryn
500 ft
Restaurants
Tiny Rebel Cardiff
200 ft
25 Westgate Street
Turtle Bay Cardiff
700 ft
114-116 St. Mary Street Hodgehouse
Casanova
400 ft
13 Quay St
Bar 44 Cardiff
300 ft
15-23 Westgate Street Castle Quarter Arcades
Turtle Bay
700 ft
114-116 St. Mary Street Hodgehouse
Asador 44
400 ft
14-15 Quay Street
Zerodegrees
400 ft
27 Westgate Street
Blue Honey Night Cafe
400 ft
Quay Street
Cafe Citta
800 ft
4 Church Street
The Potted Pig
800 ft
27 High Street
The Alchemist
600 ft
117 St. Mary Street

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
8.8
8.8/10 based on 4455 reviews
Amy
United Kingdom, March  2024
8.4/10

This hotel is a gem! The location is superb, close to everything in the city center. The rooms are spacious and modern, offering great comfort. The service was top-notch, with lovely staff catering to our special requests.

Rooms
9.0
The rooms are spacious and modern, offering great comfort.
Service
9.0
The staff were lovely and attentive, acknowledging our special occasion.
Location
8.0
The hotel is close to everything in the city center.
Dining
8.0
The dining experience was delightful with tasty Danish pastries.
Facilities
8.0
The hotel offers excellent facilities for a comfortable stay.
Peter
United Kingdom, January  2024
8.0/10

The hotel is in a prime location, in the center and really close to the city centre. The rooms are comfortable with a great view, but no bath, just showers. The service was fantastic, and they even acknowledged our request for a complimentary upgrade for our special occasion. The dining was delightful with freshly baked bread, and in a truly impressive former post office building. However, there were limited facilities available, and the price was a bit high for the value offered.

Rooms
8.0
The rooms offer a great view and are very comfortable.
Service
9.0
The service was excellent and attentive, especially with our special request for an upgrade.
Location
9.0
The hotel is in the center and really close to the city center.
Dining
8.0
The dining experience was lovely with freshly baked bread.
Facilities
6.0
Limited facilities available.
George
United Kingdom, January  2024
7.8/10

The hotel is centrally located, very close to the city centre, and boasts a comfortable and relaxing vibe. The rooms are spacious and offer a very comfy bed for a good night's sleep. The service was excellent, with staff attending to our needs promptly. However, the dining options were limited, and the facilities could be updated for a more modern experience.

Rooms
8.0
The room was spacious with a very comfy bed for a restful night.
Service
9.0
The staff were lovely and attentive, making sure our requests were met promptly.
Location
9.0
The hotel is conveniently located very close to the city centre, making it easy to access all amenities.
Dining
7.0
The dining options were limited, but the barbecue experience was enjoyable.
Facilities
6.0
The facilities could use some modern updates for a more luxurious feel.
comfortable bed
limited dining options
John
United Kingdom, December  2023
9.0/10

The hotel is in a perfect location, close to the Cardiff stadium and the town center. The rooms offer both very comfortable beds and bunk beds, but only showers are available which could be a minor inconvenience. The service is top-notch, with lovely and attentive staff who even acknowledged our special occasion. The hotel is located in an impressive former post office building. The facilities are not specified, but overall, the hotel offers a great value for the price.

Rooms
9.0
The rooms provide very comfortable beds and bunk beds but only have showers.
Service
9.0
The staff were lovely and attentive, catering to our request for a complimentary upgrade for our special occasion.
Location
9.0
The hotel's location is exceptional, near the Cardiff stadium and in the town center.
Dining
10.0
Facilities
9.0
Facilities details are unspecified, but the hotel offers great value for money.
John
United Kingdom, June  2023
9.0/10

The hotel was ideally situated in the heart of the city center, very close to all amenities. The rooms were spacious and modern, featuring a comforting sofa and a double sink in the luxurious bath. The service was exceptional, with the staff being lovely and attentive to our requests for a complimentary upgrade since we were celebrating a special occasion. The dining experience offered delicious vegetarian dishes, though a bit pricey. The facilities were top-notch, providing everything we needed for a relaxing stay.

Rooms
9.0
The rooms were spacious and modern, with a comforting sofa and a double sink in the luxurious bath.
Service
9.0
The service was exceptional, with the staff being lovely and attentive, acknowledging our request for a complimentary upgrade due to us celebrating a special occasion.
Location
10.0
The hotel was ideally situated in the heart of the city center, very close to all amenities.
Dining
8.0
The dining experience offered delicious vegetarian dishes, though a bit on the pricey side.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a relaxing stay.
Mark
United Kingdom, May  2023
9.0/10

I absolutely loved my stay at this hotel! The location was superb, right by the Cardiff stadium and close to the city centre. The rooms were so cozy and had everything I needed, including a great view. The service was top-notch, with the staff being incredibly attentive and even granting us a complimentary upgrade for our special celebration. The dining experience, although lacking specific details, offered organic products that added a nice touch. The facilities were excellent, making my stay even more enjoyable.

Rooms
9.0
I had a room with a fantastic view, a comfortable bed, and even a sofa and bunk beds!
Service
9.0
The staff here were lovely and so attentive, fulfilling our request for a complimentary upgrade for our special occasion.
Location
10.0
The hotel is in the heart of the City Centre, making it super convenient for exploring. It's an impressive former post office building, adding to the charm of the location.
Dining
8.0
The dining experience featured organic products, which was a nice touch, enhancing the overall stay without specific details provided.
Facilities
9.0
The facilities at the hotel were excellent, offering everything one could need for a comfortable and enjoyable stay.
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Rooms and Guests2 Guests, 1 Room